How soon should I place my order?

Booking and availability depend on the season. We typically book custom orders two months in advance. For weddings, we recommend inquiring at least 6 to 8 months before your event.

WHAT EXACTLY DOES "CUSTOM" MEAN?

At DHD, 'custom' means handcrafted creations made with premium ingredients, never frozen, and always fresh. We avoid pre-made mixes and synthetic fillings to ensure quality in every bite.

Will you deliver to my event?

Yes, we deliver to events in Massachusetts (Southeast/South Shore, Cape Cod, and Boston) and Rhode Island (Providence, Newport, Bristol, and Kent counties).

What are your store hours?

We specialize in freshly baked, made-to-order cakes and confections. We operate exclusively through pre-orders, as we do not have a physical storefront. This approach ensures each order receives dedicated time and attention, ensuring top-quality for our clients. Pickup details are provided upon order placement.

How Can I inquire/request a quote?

For inquiries and quotes, please use our Inquiry Quote Form or click the 'Request a Quote' link at the bottom of any page on our website. We prefer communication through online forms and email to ensure we have all your details in writing.

How quickly can I expect a response?

We strive to respond within 2 to 5 business days. To ensure you receive our messages, please add our email (info@DanisHeavenlyBakeshop.com) to your contacts and mark us as "not spam." If you don't receive a response within this time frame, check your spam or junk mail folders.

Do you offer cake tastings?

Yes, we offer cake tasting boxes with freshly baked cake and fillings delivered to your doorstep. After, you can schedule a consultation to discuss sizing, design, and pricing. For safety, we currently offer phone or virtual consultations via Zoom or FaceTime. For weddings, if you book your cake with us within 72 hours of receiving the tasting box, the tasting charge will be credited to your order. Visit our Taste page for details.

DO YOU offer cake alternatives?

Yes, we offer scratch-made artisan treats like lemon squares, cupcakes, frosted donuts, pavlova, and more. Customize your dessert table to match your color scheme or enjoy classic sweets—whichever suits your taste. Explore our 'Small Bites & Confections' section on our website for more details.

What dietary accommodations are available?

We provide a variety of cakes and confections to accommodate vegan, gluten-free, and dairy-free diets. Additionally, our diverse selection also includes liquor-infused cakes and small bite confections.

DO YOU OFFER FAUX TIERS?

Yes! We offer faux tiers! Please visit our Faux Tiers page for details.

WHAT IS A GROOM'S CAKE?

A groom’s cake is a colorful counterpart to the wedding cake, reflecting the groom's interests and personality. Traditionally placed at the groom's table during receptions, these cakes can feature themes ranging from favorite breakfast cereals to sports teams. Today, they are often displayed alongside the wedding cake, adding extra excitement to the celebration.

How does delivery work for online orders?

We deliver locally in the Massachusetts Southeast/South Shore area on Tuesdays and Fridays. Please place your orders online at least 3 days in advance to secure your spot on our production calendar.

How does pickup work for online orders?

We offer a free pickup option for online orders on Tuesdays and Fridays. You will receive an email with time and location details within 24 hours of placing your order. All pickups are in Massachusetts. Please place your order at least 3 days in advance.

If I live outside of Massachusetts, can I still order something last-minute online?

Sure! If you can visit our South Shore pickup location in Massachusetts, you're welcome to order online.

Do you ship your cakes?

Sorry, we currently do not offer shipping, but we may consider it in the future.

What if I need to cancel my online order?

Please cancel within 24 hours to receive a refund as refunds are not provided after this time period. For cancellations, contact us at info@DanisHeavenlyBakeshop.com.

What if I need to change my online order?

Changes cannot be made to online orders, however you can cancel within 24 hours for a refund.

What is the difference between custom cakes and ordering a cake online?

The main difference is that custom cakes offer greater flexibility in flavor, size, shape, and design, and allow you to choose your preferred delivery date. Our online options, such as flat rate and designer cakes, have fixed flavors and limited customization, with delivery and pickup available only on Tuesdays and Fridays.

I need a last minute cake!

No problem! You can choose from our Designer Cakes with a 14-day notice or our Flat Rate Cakes with a 3-day notice. Click here for more information.

Your Swiss Meringue Buttercream...Is it Like meringue pie?

No, our signature Swiss meringue buttercream (SMB) is not like meringue pie. It gets its name from the meringue-based technique used to make it. Our SMB has an airy, light, whipped cream-like taste and texture that is not too sweet. We're confident you'll love it!

FONDANT. What is it and what does it taste like?

Fondant is a pliable icing used for cake sculpting and achieving a smooth finish. It's often described as a sweet, chewy version of marshmallow. If your cake has fondant and you're concerned guests won’t enjoy the taste, it's easy to peel off and savor the buttercream underneath.

HOW SHOULD I CUT MY CAKE??

Learn our simple technique and access our Cake Cutting Guide by clicking here.

HOW DO I STORE/PRESERVE MY CAKE??

We provide an easy-to-follow Cake Storage Sheet with every cake order. Our method ensures your cake retains moisture and stays fresh.